Journal

Inquiry to the law firm: what happens after submitting the claim check

What happens after submitting the claim check, which limits apply and which documents the firm needs for first review.

5 July 2026, Mag. Bernhard Brandauer, Rechtsanwalt

The claim check is a structured inquiry that prepares the firm’s initial legal review.

After submission, the first steps are conflict check, competence, urgency and identifying which documents are missing for a serious first review.

This article explains the process after the form. It supports use of the check without promising success or immediate collection.

First orientation

Which document situation matches your claim?

Answer two short questions. The result does not replace advice, but helps prepare the inquiry.

Already know you want to get in touch? Go straight to the enquiry form.

01 Question 1

Are contract, invoice, payment status and correspondence structured?

Without core documents, the next step cannot usually be reviewed properly.

All paths at a glance

Overview of all answers.

01

The documents should be structured first.

Collect contract, invoice, due date, reminders, replies and payment status. Then the next step can be reviewed.

02

Objections and partial payments should be reviewed before any step.

If the debtor raises objections or pays only partly, evidence and clear separation matter. The suitable approach should be assessed against the evidence and cost risk.

03

The next step can be reviewed with structured documents.

Even where the claim looks clear, due date, evidence, limitation and economics must be reviewed. Enforcement still requires a title.

What happens immediately after submission

The firm receives the key data and first reviews whether work is possible in principle. This includes contact route, creditor role, claim type, urgency and visible objections.

The firm reviews the information and agrees the next step with you personally. State any urgency clearly in the form.

If deadlines are urgent, the firm should also be contacted by phone. The form is an organised start and makes any urgency clear to the firm.

Documents usually requested next

For first review, the firm usually needs contract, order, invoice, proof of performance, reminders, replies, partial payments and objections. Where a title exists, payment order, judgment, settlement and proof of service matter.

Sensitive documents should be sent only through approved channels. Names, invoice numbers and debtor data do not belong in analytics or public areas.

The firm then structures whether out of court clarification, court route, title review, enforcement after title or an economic solution should be considered at all.

Data protection: Please submit only the requested key data at first. Larger document sets should be sent only through an approved channel.

FAQ

Common questions on this topic.

Does the check create a mandate?

No. The firm reviews the enquiry and contacts you to agree the next step.

Does the form preserve a deadline?

No. If there is deadline pressure, the firm should also be contacted by phone.

When will the firm respond?

After receipt, conflict, competence and document status are reviewed. Timing depends on urgency and reachability.

Topics

Claim check, Law firm, Inquiry, Data protection, Mandate limit